Accessing the Website
You may only access and use the Website using Your Account. You must not allow any other person or entity to access the Website using Your Account. You shall be responsible and liable to Total Energies Nigeria CPFA Limited for all access to the Website and using Your Account and for activity on the website conducted using Your Account. You are responsible for keeping Your Account (including Your user name and password) confidential and must Total Energies Nigeria CPFA Limited if you suspect or become aware of any unauthorized access to or use of the Website or any Materials and/or Tools by any other person or entity using Your Account.

You accept this Privacy Policy and hereby give us consent to save, process and use your Personal Data to the extent as allowed by law when you provide us with details of your Personal Data. We may request for further consent in the event that your personal data is required to be transferred to a third party or when it is to be further processed in a manner which would require your further consent.

You may withdraw your consent at any time before, during and after we process your personal data. Personal Data is information that can be directly used to identify you and includes but is not limited to your name, address, telephone number, email address and any other information of like nature.

We may use and transfer your Personal Data either with your consent, for compliance with a legal obligation to which we are subject or when we have assessed that it is necessary for the purposes of the legitimate interests pursued by us or by a third party to whom it may be necessary to disclose information. We may also use your Personal Data to further develop the quality of our services.

The Personal Data that We Collect

We collect Personal Data that you give to us, for example, where you create an account with us, request for further information about our services, fill a form on our website.

We may also automatically collect some technical information when you visit our website such as the pages that you viewed. This information helps us understand clients’ interests and helps us improve our website.

What Purpose do We use your Personal Data for?

We may process your Personal Data to communicate with you, provide you with further information about our services and how we can serve you better, respond to your enquiries, process your application for employment with Total Energies CPFA or to fulfil our contractual obligations with you. We may also process your Personal Data to comply with the provisions of applicable laws.

Who do we share your Personal Data with?

We respect your privacy and we limit disclosure of your Personal Data to third parties. We do not sell, give or trade any Personal Data that we obtain from you to any third party without your consent. However, we may share your Personal Data with service providers engaged by us while providing our services to you, subject however to appropriate data security and protection. We may also share your information where there is a regulatory or statutory obligation to disclose such Personal Data in accordance with the provisions of applicable laws.

Security and Retention of your Personal Data

Your Personal Data is kept private and we make every effort to keep your Personal Data secure, including restricting access to your Personal Data with us on a need to know basis. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate security standards to protect your Personal Data.

We take appropriate measures to ensure that your Personal Data is only processed for the minimum period necessary in line with the purposes set out in this Policy or as required by applicable laws, until a time it is no longer required or has no use. Once your Personal Data is no longer required, we destroy it in a safe and secure manner. We will communicate such duration we need to store your Personal Data. Where this duration cannot be ascertained, the criteria to be used in determining such duration of retention will be communicated to you.

Your Rights

Total Energies CPFA collects Personal Data only for the purposes identified in this Policy and such information cannot be reused for another purpose that is incompatible with the original purpose. The rights you can exercise with respect to your Personal Data with us include but are not limited to the following:

a) request for and access your Personal Data collected and stored by us;
b) withdraw consent to the processing of your personal data at any time. For example, you can withdraw your consent to receipt of our marketing or promotional materials or unsubscribe to our newsletters;
c) object to automated decision making;
d) request rectification and modification of Personal Data kept by us;
e) request for deletion of your Personal Data;
f) be informed of and entitled to provide consent prior to the processing of Personal Data for purposes other than that for which the Personal Data were collected;
g) request that we restrict processing of your Personal Data;
h) request for information regarding any specific processing of your personal data.

Access and correction: Personal Data

If Total Energies CPFA holds your personal data, we will, where possible provide you with access to the information. We will also take reasonable steps to correct the information so that it is accurate, complete and up to date.

We limit a One-month period to respond to your access request to your personal data in our possession. However, if the one month timeline cannot be met or where we determine that the request made by you is excessive in nature, we will take steps to inform you and suggest alternative courses of action such as extension of the time of which to provide the information requested or request for cost for requests of an excessive nature. Total Energies CPFA subjects itself to copy the regulatory authority in all such correspondence. Where we cannot act on your request, we will also take steps to inform you of such reason and the options available to you including lodging a complaint with NDPC.

Access by 3rd Parties

Data will be treated confidentially and will not be disclosed to external organizations. The data will be used, unless you tell us otherwise, for a full range of business improvements activity, including facilitating relationships with existing and intending pensioners and research groups, and for mailing CFPA publications. Where your Personal Data is transferred out of Nigeria to a foreign country which is not on NDPC’s Whitelist but which have adequate safeguards for data protection, we will inform you of such third party recipients.


Total Energies CPFA shall ensure that personal data is stored securely using modern software that is kept-up-to-date.

Access to Personal Data shall be limited to personnel who need access and appropriate security measures shall be in place to avoid unauthorized sharing of information. When Personal Data is deleted this will be done safely such that the data is irrecoverable. Appropriate back-up and disaster recovery solutions shall be in place.

Breach/ Privacy Violation

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data, Total Energies CPFA shall within 72 (Seventy-Two) hours of having knowledge of such breach report the details of the breach to NDPC. Furthermore, where we believe that such breach will be detrimental to your rights and freedoms relative to your Personal Data, we shall within 7 (Seven) days of having knowledge of the occurrence of such breach take steps to inform you of the breach incident, the risk to your rights and freedoms resulting from such breach and any course of action to remedy said breach.

If you feel that your Personal Data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your Personal Data, you have a right to lodge a complaint with the Nigeria data Protection Commission.

Cookies and Other Technologies.

When you visit our site, the pages that you look at and a short text file called a cookie, are downloaded to your computer. By visiting and using our website, you agree to our use of cookies in line with our policies. Cookies allow a web server to transfer data to a computer or device for record keeping and other purposes. We use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to the use of our website. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. However, if you do this, you may lose some useful functionality. To learn more about cookies, please visit http://www.allaboutcookies.org/.

Changes to our Privacy Policy

Due to constant changes in technology and regulatory requirements, we may need to change our privacy policies or update this Policy from time to time. You will always be able to find the most recent version of our updated privacy policy on this site.

Contact & Communication

If you would like further information on this Policy, or to contact our Data Protection Officer, you may contact us at Total Energies  CPFA at No 35 Kofo Abayomi Str, Victoria Island, Lagos or pensioncare@tepngcpfa.com or 234 (0) 1 277 6238. For issues on Data Protection, please contact our Data Protection Officer (dpo@tepngcpfa.com, 234 (0) 1 277 6288)